Policy
This website gathers certain personal information from its users.
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Pilnco Cafe Pty Ltd
đź“Ť Address: 72B Beaconsfield Parade, Albert Park VIC 3206, Australia
đź“ž Phone: +61 3 9699 9802
Owner’s contact email: [email protected]
This website collects various types of personal data, either directly from users or through third parties. Examples include: Usage Data, tracking cookies, email addresses, first and last names, dates of birth, physical addresses, cities, countries, phone numbers, postal codes, gender, states, company names, information shared during service use, website URLs, VAT Numbers, fields of activity, user IDs, payment information, billing addresses, and purchase histories.
Detailed information about each type of data collected can be found in the respective sections of this privacy policy or in notifications provided at the time of data collection.
Personal data may either be provided voluntarily by the user or, in the case of Usage Data, automatically collected when interacting with the website.
Unless specified otherwise, all requested data is essential for the website’s functionality. Failure to provide such data may result in an inability to access certain services. However, if the website indicates that some data is optional, users are free to withhold it without affecting service performance.
If you are unsure which data is required, you can contact the owner for clarification.
The use of cookies and other tracking technologies by this website or its third-party service providers supports the provision of the requested services and other purposes outlined in this policy or the Cookie Policy, if applicable.
Users are responsible for ensuring they have consent to share any third-party personal data provided via this website.
The owner implements appropriate security measures to safeguard personal data from unauthorized access, disclosure, modification, or destruction.
Data processing is carried out using IT systems and follows organizational protocols closely aligned with the purposes specified. In addition to the owner, certain individuals involved in the website's operations (e.g., administrative, sales, marketing, legal, or IT staff) or external parties (e.g., hosting providers, technical support services, communication agencies) may access the data. These entities may act as data processors on behalf of the owner. A comprehensive list of such parties is available upon request.
The owner processes personal data from users based on one or more of the following legal grounds:
If you have questions about the specific legal basis for processing your data, or whether providing your personal data is a legal or contractual requirement, the owner is available for clarification.
The owner processes personal data at its operational offices or any other locations where parties involved in the data processing are based.
Depending on the user’s geographical location, their data may be transferred to a country other than their own. To learn more about such transfers, users can consult the relevant sections of this privacy policy.
Users have the right to understand the legal basis for data transfers outside the European Union or to international organizations governed by public international law (e.g., the United Nations), including the security measures in place to protect their data.
Additional details about cross-border data transfers can be obtained by contacting the owner using the information provided in this policy.
Personal data is processed and stored only for as long as necessary to fulfill the purposes for which it was collected. The duration of retention depends on the following:
Once the retention period expires, personal data will be deleted. After this, rights such as data access, erasure, rectification, and portability cannot be exercised.
The data collected from users is used for the following purposes:
Users can find specific details about how their Personal Data is used for each purpose by reviewing the sections below.
Advertising services allow the website to use User Data for marketing purposes. These advertisements may appear as banners or other promotional content and could be tailored to the User’s interests.
Not all Personal Data collected is used for advertising purposes. Detailed information and conditions of use for these services are provided below.
Some services may use tracking tools to identify Users or rely on behavioral retargeting to show ads based on a User’s activities, including actions outside this website. For further details, please refer to the privacy policies of the relevant services.
Most advertising services offer options for Users to opt out of tracking. General instructions on opting out of interest-based advertising are available in the section “How to Opt-Out of Interest-Based Advertising” in this document.
Facebook Lookalike Audience is an advertising and targeting service provided by Meta Platforms, Inc. It uses data from Facebook Custom Audience to deliver personalized ads to Users who share similar behaviors with those already in a Custom Audience list, based on interactions with this website or related content across Facebook platforms.
Users can opt out of Facebook’s use of tracking tools for personalized ads by visiting their opt-out page.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Analytics services help the Owner monitor and analyze website traffic and track User interactions.
This service links data from Facebook’s advertising network with actions performed on this website. The Facebook Pixel allows tracking of conversions from ads on Facebook, Instagram, and Audience Network.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Meta Events Manager provides insights into traffic and interactions on the website by integrating the Meta Pixel.
Personal Data processed: Trackers; Usage Data.
Place of processing: Ireland – Privacy Policy.
By subscribing to the mailing list or newsletter, Users provide their email addresses to receive information about commercial or promotional activities related to this website. Users might also be added to the mailing list after registering on the website or making a purchase.
Personal Data processed: city; company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; state; Trackers; Usage Data; website; ZIP/Postal code.
When Users fill out a contact form on this website, the data provided is used to respond to their inquiries, requests for quotes, or other related questions.
Personal Data processed: city; company name; country; date of birth; email address; field of activity; first name; last name; phone number; physical address; state; Trackers; Usage Data; User ID; various types of Data; VAT Number; website; ZIP/Postal code.
Content commenting services allow Users to leave and share comments on this website. Depending on the settings, Users may be able to post anonymously. If an email address is provided, it may be used to notify the User of replies to their comments.
Third-party commenting services may collect web traffic data for the pages where the service is installed, even if Users do not actively interact with the service.
Depending on the settings configured by the owner, users may have the ability to leave comments anonymously. If users provide an email address, it might be used to notify them of replies to their comments on the same content. Users are solely responsible for the content they post.
If a third-party content commenting service is integrated, it may collect web traffic data for the pages where the service is active, even if users do not interact with the commenting feature.
Facebook Comments is a third-party service provided by Meta Platforms, Inc., enabling users to post comments and share them on the Facebook platform.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
This website integrates content hosted on external platforms, allowing users to interact directly with such content.
Even when not actively used, these services may collect web traffic data for the pages where they are embedded.
Google Fonts is a service offered by Google LLC that provides access to a library of typefaces for use on this website.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Google Maps is a service that enables the visualization of geographic maps directly on this website.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Payment processing services enable this website to manage payments via external providers. Unless otherwise stated, users must provide their payment details directly to these providers. The website does not collect or store this information but receives notifications about whether payments were completed successfully.
Stripe is a payment processing service provided by Stripe Inc.
Personal Data processed: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
This type of service allows interaction with social networks or external platforms directly from the website's pages. The interaction is always subject to the user’s privacy settings for the respective platform.
Even if users do not interact with these platforms, some services may collect traffic data from the pages where they are integrated.
This service, provided by Meta Platforms, Inc., allows users to interact with Facebook’s social network directly from the website.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Live chat services enable users to communicate with the website’s support team in real-time. These services may collect browsing data from the pages where they are active, even if users do not engage with the chat.
This service allows users to interact with Facebook Messenger’s live chat platform.
Personal Data processed: Data shared during use; Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
These services allow the website to manage a database of contact information for communication purposes. Some services may also track whether users open emails or click on links within them.
Twilio is a service for managing phone numbers and facilitating communication.
Personal Data processed: phone number.
Place of processing: United States – Privacy Policy.
Services in this category assist the website in creating, distributing, and analyzing online surveys to gather user feedback.
Facebook Lead Ads allow the collection of personal data through forms pre-filled with user information from their Facebook profile.
Users may be asked to provide additional details depending on the form's purpose. Collected data is processed under this privacy policy.
Personal Data processed: city; company name; country; data shared during use; date of birth; email address; first name; gender; last name; phone number; physical address; state; Trackers; Usage Data; ZIP/Postal code.
Place of processing: United States – Privacy Policy – Opt Out.
These services enable the website to deliver tailored advertising based on users’ past interactions. Tracking tools and collected data are shared with remarketing partners.
This service connects user activity on this website with Facebook’s advertising network to deliver customized ads.
Personal Data processed: email address; Trackers.
Place of processing: United States – Privacy Policy – Opt Out.
Google Tag Manager is a service offered by Google LLC to manage website tags in a centralized way.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Users can opt out of interest-based advertising by following the guidelines provided by initiatives like YourOnlineChoices (EU), Network Advertising Initiative (US), Digital Advertising Alliance (US), DAAC (Canada), or DDAI (Japan). These platforms allow Users to configure tracking preferences for most advertising tools.
The Digital Advertising Alliance also offers an app called AppChoices, which helps Users control advertising preferences on mobile devices.
Additionally, Users can manage ad preferences directly through their device settings or by adjusting their mobile phone’s advertising settings.
Users have the following rights regarding their personal data:
Users may object to data processing if it is carried out in the public interest, under official authority, or for the Owner’s legitimate interests. Users can object to direct marketing at any time without providing a justification.
Requests to exercise User rights can be directed to the Owner using the contact details provided in this policy. All requests are handled free of charge and addressed as quickly as possible, typically within one month.
The Owner may use User data in legal proceedings or to comply with requests from public authorities.
Users can request additional information about the collection and processing of their data at any time by contacting the Owner.
For operational and maintenance purposes, this website and third-party services may collect system logs or use other personal data (e.g., IP addresses).
This website does not support “Do Not Track” requests. Users should consult the privacy policies of third-party services to determine if they honor such requests.
The Owner reserves the right to update this privacy policy at any time by notifying Users on this page. Users are encouraged to check this page regularly for updates.
If changes affect data processing based on User consent, the Owner will request new consent where required.
Any information that identifies or can identify a natural person, including directly or indirectly linked information.
Information automatically collected through this website or third-party services, such as IP addresses, browser details, and usage times.
The individual using this website, unless stated otherwise.
The person to whom the Personal Data refers.
The entity that processes personal data on behalf of the Data Controller.
The entity that determines how and why personal data is processed.
Refers to the platform through which the User's Personal Data is collected and processed.
The functionality or services provided by this website as outlined in the relevant terms and conditions available on this site or application.
References to the European Union within this document include all current EU member states as well as the countries in the European Economic Area (EEA), unless otherwise specified.
Cookies are small data files stored in the User's browser, which act as Trackers.
Trackers include any technology, such as cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting, that enables the tracking of Users by accessing or storing information on their devices.
This privacy policy has been created based on the requirements of various legislations, including Articles 13 and 14 of the General Data Protection Regulation (EU Regulation 2016/679).
Unless otherwise mentioned, this privacy policy applies exclusively to this website.
Latest update: November 03, 2024
This content is hosted by iubenda and only includes the Personal Data necessary for its provision.